Carlos, the founder of Biarte, spent his childhood on a coffee farm nestled in the picturesque volcanoes of Atitlan, Guatemala. During his first trip to the United States, he packed some of the farm's products to take a piece home with him. After sharing the food with his friends, it was an instant hit and quickly gained popularity. As demand grew, each subsequent trip back home meant he had to bring more products to share. This experience sparked an idea in Carlos's mind. Founded in Austin, Texas, Biarte has deep roots connected to Guatemala. We take pride in our integrated and transparent product development and manufacturing approach. Our team meticulously selects only the highest quality ingredients to ensure exceptional products.From the farm to the final product, we maintain complete control of the development process to guarantee the quality and integrity of our offerings. Our commitment to excellence extends to every aspect of our business, from the initial sourcing of ingredients to the final packing and shipment of products to our valued customers.
We do not accept returns or exchanges unless the item you purchased is defective.If you receive a defective item, please contact us within 7 days of receiving the product at firstname.lastname@example.org with details of the product and the defect. You can send the item you consider defective to 937 Reinli St, Suite 6, Austin, TX 78751. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.